All orders are subject to company approval and our Terms of Trading: As per company policy, all orders must be minimum $300 CDN (before tax). All orders must be pre-paid through Visa, Mastercard. Orders under the minimum value will not be processed. Terms and conditions are subject to change. Please see the offer and update page for the latest details.

You can access the Credit Authorization Form (EN, FR). After your order has been received, you will be notified by email at the time of shipping with your final invoice. Please note, the product in The Paper E. Clips Collection ships typically in 1-2 days. There is a 3-4 week lead-time for some brands we carry. Stock quantity are not guaranteed.

We reserve the right to refuse any wholesale order for any reason and the right to refuse selling goods to customers at our own discretion.

In Canada, we ship using Canpar. We will use Canada Post if an area is outside Canpar’s delivery zone. Any products coming from the US are shipped via UPS.

Any claims for damaged or mis-shipped items must be made within 7 days of receipt. To make a claim for damaged or mis-shipped items, click here.

Returns are not accepted for Everyday products or greeting cards.